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Customer Service / Ordering FAQ

Ordering Information

Thank you for inquiring about ordering a product from the Wheaton College Bookstore. Click on any of the topics below to learn more about purchasing items through our website.

Shipping Information

Shipping Method First Item Per Additional Item Max. Price
Standard Shipping $8.00 $0.50 $15.00
2nd Day Air $22.00 $2.00 $50.00

Please keep in mind: The shipping time is only guaranteed from when your order is processed, not when it is placed. We cannot guarantee that you will receive any expedited order two days after you place it.

Return Information

Sometimes an item turns out to be just not what you were wanting. This is why we offer a no-questions-asked return guarantee on the vast majority of items that we sell. If you need to return a product, you can either take it into the bookstore or mail it and a copy of your invoice to:

Wheaton College Bookstore
ATTN: Returns
418 N. Chase St.
Wheaton, Il 60187

Unfortunately we are not able to handle exchanges in this manner and we need to treat them as two separate transactions. If you would like to exchange your order for a different product or size, you can either wait until we process the return or immediately place a new order for the product that you would like.

If you received a product in error or it was damaged during shipping, please contact us immediately so we can resolve the issue with you.

When returning a product, make sure you follow the guidelines listed below.

Clothing and other Merchandise
  • Permission is not required on all clothing, general books, and regularly carried merchandise
  • Special orders and clearance items are NOT returnable.
  • All returns must be accompanied by a receipt or invoice
  • Returns need to be mailed or handed to the store within 30 days of when they were purchased
  • All items need to be in the original condition they were purchased in. Clothing that has been washed or shows wear will not be accepted
  • If there was no problem with the merchandise, the customer is responsible for shipping for the return or any replacement merchandise

Clothing Sizing Charts

Each clothing item will have its associated size chart listed with it. In the event that a vendor has not provided us with a sizing chart, you can look below for some general guidelines to help you make a decision. These sizes are not strict and there can be fluctuations between different vendors.



Unisex XS Small Medium Large XL XXL
Chest - 34 -36 36 - 38 38.5 - 40.5 41 -42.5 43 - 45
Wasit - 28 - 30 32 - 34 36 - 38 40 42 44 - 46
Inseam - 31 31.5 32 32.5 33
Neck - 15 16 17 18 19
Sleeve length - 32 - 33.5 33 - 34.5 34 - 35.5 35 - 36.5 36 - 37.5


Women's XS Small Medium Large XL XXL
Size 0 - 2 4 - 6 8 - 10 12 - 14 16 - 18 20 - 22
Bust 29.5 - 32.5 32.5 - 35.5 36 - 38 38.8 - 40.5 41 - 42.5 43 - 45
Waist 23.5 - 24 24 - 27.5 28 - 30 30.5 - 32.5 33 - 34.5 35 - 38
Hip 33 - 35.5 35 - 37.5 38 - 40 40.5 - 42.5 43 - 44.5 45 - 48
Inseam 29.5 30 30.5 31 31.5 32
Sleeve Length 29 - 30 30 - 31 31 - 32 32 - 33 33 - 34 34 - 35


Juniors Small Medium Large XL
Size 0 - 2 4 - 6 8 - 10 12 - 14
Bust 30 - 31 32 - 33 34 - 35 36 - 37
Waist 24 - 26 26 - 29 29 - 32 32 - 35
Hip 34 - 36 36 - 38 38 - 40 40 - 42
Inseam 29.5 30 30.5 31
Sleeve Length 28 - 29 29 - 30 30 - 31 31 - 32

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418 N. Chase St.,Wheaton, IL 60187
Owned and Operated by Wheaton College
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